Products such as mobile phones, laptops, games/office software.
The products can be returned within 15 days after the actual receipt of the products.
1. Send the wrong products.
2. Within 15 days, if the product (including accessories) is packaged in one-time plastic packaging intact, support for unreasonable return.
1. Before unpacking products such as mobile phones, laptops, etc. after receiving the products, please confirm that the brand specifications of the products are consistent with the ones you purchased; when returning the products, please ensure that the products are sealed and packaged at one time, otherwise, the merchant will not return
2. For branded mobile phones, laptops, and other products, Fordeal and Fordeal merchants provide two-year warranty service; when the product is unpacked, if you encounter quality problems, please check the link to obtain the repair and warranty contact information of each brand
3. Games and software products containing authorization/activation information (including but not limited to serial number SN, activation code, CDKEY, etc.) are special products and will not be returned after unpacking; for quality issues, please contact the software manufacturer’s after-sales service center directly ；
4. The gift must be returned to the merchant when returning the product. If the gift is missing, the main product cannot be refunded in full.
5. Mobile phones, computers, etc., including but not limited to SN codes, IMEI, and other mobile phone store product verification barcodes; please return the products as scheduled. If the returned products are inconsistent with the outgoing identification code, no refund will be given